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FAQ

How can I shop at Primalicia Bridal Designers?

 

How can I buy a wedding dress at Primalicia?

First things, first! To buy your wedding dress, please visit one of our stores in Athens, Thessaloniki, or Cyprus. We strongly recommend you schedule an appointment and plan your visit. Once you are at the store, we will show you amazing wedding dresses so that you can choose your favorites and then try them on.

 

When you have picked the wedding dress of your dreams (trust us you’ll find it here), it will be fitted to your measurements. We will let you know as soon as your dress arrives so you can come in for a first fitting. Believe it! Your wedding dress is a reality, and we will start fitting it to your measurements.

 

You'll have a second fitting, to make the final adjustment. After the second fitting, our staff will make sure everything is ready and perfect for you to pick up your wedding dress a few days before the big day.

 

How many months in advance should I order my wedding dress?

You are most welcome to pay us a visit at Primalicia stores whenever you like.

However, to be ready for the wedding stress or rush-free, most brides come in to choose their wedding dresses six months before the ceremony. Six months is a safe period of time for the preparations required. This way we can have your wedding dress ready and do all the fittings needed on the safe side.

 

How do I know if a wedding dress is available?

It's really easy to find out if your favorite style is available.You merely have to visit one of our stores and our Personal Advisor will conveniently help you with everything.

 

If we still haven’t answered your questions, please contact us.

 

Price and payment method

How can I find out the price of my wedding dress?

Easily! Just visit a Primalicia Store or any of our authorized retail points and our team will give you information about the wide price range of our styles. To find the retail point closest to you, use our Store Finder.

 

What is the best way of paying for my wedding dress?

We offer easy, convenient payment terms: 

Primalicia Bridal Designers: 3 STEPS FOR YOUR FAIRY-TALE WEDDING DRESS.

Pay a third of the total price on the day you place your order. On the day of the first fitting, you pay another third. The final third is payable on the day you pick up your dress. But don’t you worry! Primalicia has wedding dresses to suit all kinds of budget. Visit your nearest store and find it out yourself. 

 

If we still haven’t answered your questions, please contact us.

 

Accessories

Where can I find accessories for my wedding dress?

You don’t have the appropriate accessories for your wedding dress? That’s no problem. That’s why we are here for. We have a wide range of the perfect accessories for your wedding dress, including our private collections of accessories. Visit any of our stores and our top stylists will recommend the accessories that best match your personal style and wedding dress.

 

If we still haven’t answered your questions, please contact us.

 

The Primalicia Bridal Designers Service

What's so special about the Primalicia Bridal Designers service?

Our top priority is your happiness! We want you to look your absolute best on your wedding day. For that reason, you will find a dream team of advisors and guru stylists at our stores ready to help you choose the right wedding dress. Our team of seamstresses will fit your dress perfectly to your figure. So you have absolutely nothing to worry about. You will be a dazzling bride!

 

If we still haven’t answered your questions, please contact us.

 

Primalicia Bridal Designers Catalog

How can I use the collection catalog?

There are two ways of doing this: create your exclusive, personal LookBook or consult the catalog in PDF. Our company philosophy is never to mail catalogs because our top priority is to help you choose your dreamy wedding dress in person.

 

If we still haven’t answered your questions, please contact us.

 

Primalicia Bridal Designers Stores

How can I find my nearest Primalicia Bridal Designers Store?

We wish to be close to you. That's why you'll find Primalicia Stores in hundreds of cities all around the world. You'll find our retail points in the Store Finder section.

 

What happens if I want to buy a wedding dress that is not available at the store?

Primalicia Bridal Designers has more than 200 different dresses, including the wedding dress of your dreams.

Understandably, because there are so many styles and figures, sometimes not all wedding dresses are available in all of our stores. But this is not a problem! If sure of the style you desire, you can order it at any Primalicia store.

 

What happens if the store doesn’t have my size?

There is nothing to be worry about! Once your dress is ordered it is made for you in your size. Right from the start!

 

Can I buy a wedding dress or accessory on-line?

At the moment, an on-line store is not an option, but you can find our wedding dresses and all else required in our retail points. Find your nearest retail point in the Store section.

 

If we still haven’t answered your questions, please contact us.

 

Your Appointment

How do I book an appointment?

You have two choices: You either call at any Primalicia Store yourself, or fill in the on-line form on our website. We strongly recommend you make an appointment prior to your visit so that our people can give you the fullest attention you deserve.

 

Can I drop by without an appointment?

Of course you can, anytime you want! You’ll always be welcome and we'll serve you at our best. However, for our advisors to be able to devote themselves entirely to you, we do recommend you make an appointment before dropping by.

 

If we still haven’t answered your questions, please contact us.

 

My account at Primalicia Bridal Designers

 

Can I change my personal information?

You can change your personal information permanently at any time in the My Details section. Any changes will be taken into account when processing your appointments and registrations for events as well as the messages we send you.

Access My details by entering your username and password.

 

How can I recover my username and password?

Request your username and password. We’ll send them to the e-mail address you provide. Remember that the e-mail address must be identical to the one that you used to register.

 

How can I access my Primalicia account if I don’t have a username?

We've made a few changes to our website to make sure you have an unforgettable experience. One of these affects the way you access a private session.

Enter your e-mail address and you’ll receive your username shortly. 

 

If we still haven’t answered your questions, please contact us.

 

Incidents

What should I do if I still have some questions?

If you haven't found the answer to your question in our FAQs, drop by at any store to assist you in person.We will gladly do it.

 

If we still haven’t answered your questions, please contact us.

 

Suggestions

Can I share any suggestions I have for improvements?

Of course you can. Our main philosophy is always optimizing our service.Your suggestions will be very helpful to us. If you have any suggestions, please use the following Contact Form.

 

If we still haven’t answered your questions, please contact us.

 

A career with Primalicia Bridal Designers

Where can I find out about career opportunities with Primalicia?

You'll find details of the latest career opportunities on our website where you can also send us your latest CV.

 

If we still haven’t answered your questions, please contact us.

 

Business opportunities

Primalicia Bridal Designers is always looking for new associates.

We are on a constant quest for companies and professionals to help with our international expansion.

If you’re thinking about opening a Primalicia franchise, becoming one of our distributors, or working as one of our representatives see our website for more information.

 

If we still haven’t answered your questions, please contact us.

 

THANK YOU!